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Please note: personalised goods (made to your specifications or clearly personalised) are excluded from the right of withdrawal under Article 16(c) of Directive 2011/83/EU. For defective or wrongly personalised goods, write to us and we will solve it under the legal guarantee.

Send the completed form by e-mail to [email protected] or by post to the address above, within 14 days of receiving the goods. We will confirm receipt by e-mail.  

Withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: STARGIFT SRL, Str. Copilului nr. 6-12, parter, Sector 1, 012178 București, România, [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Order number:

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.